I keep getting signed out from JotForm account

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    Asked on November 18, 2014 at 05:19 PM

    For about 2 weeks now, when I sign into JotForm, I get signed out if I try to view Submissions or Edit the form. I've tried on Chrome, Firefox and Internet explorer, all on different PCs and have the same issue. Please advise.

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    Answered on November 18, 2014 at 06:34 PM

    Thank you for contacting us.

    This is a quite strange issue, so we will need to troubleshoot it with you. Are you able to view the Submissions or edit the forms at all? Is this logging you out immediately or after some short period of time? Have you tried accessing the account using another Internet Service Provider?

    We are looking forward to hearing from you.