What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    how do I download all aqruivos once with the other side of the field as name, email, and others to?

    Asked by cursocapcar on November 19, 2014 at 05:48 AM

    how do I download all aqruivos once with the other side of the field as name, email, and others to?

    name email download submission download files
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    JotForm Support

    Answered by jonathan on November 19, 2014 at 08:09 AM

    Hi,

    I may not have understood fully your question due to language translation limitation.

    But I think what your question is "How to download the form submissions"?

    Please check this user guide on how to:

    User guide: https://www.jotform.com/help/73-How-to-Partially-Download-Form-Submissions-as-Excel-CSV-PDF

     

    Please inform us if you need further assistance.

    Thanks.

     

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    Answered by cursocapcar on November 19, 2014 at 08:28 AM

    need to download all files

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    JotForm Support

    Answered by jonathan on November 19, 2014 at 09:38 AM

    Hi,

    Thank you for the clarification.

    I noticed that your jotform do have a lot of uploaded files.

    So, it can be too cumbersome to download for each submissions manually.

    http://www.jotform.com/help/269-How-to-view-Submissions

     

    Please try using this the File Downloader App instead. 

    Check it here http://apps.jotform.com/app/file_downloader

    It is a console application, but very straight forward to use...

    Unfortunately, this is the only batch tool available to do it on the form.

    Hope this help. Inform us should you require further assistance.

    Thanks.

     

     

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    Answered by cursocapcar on November 19, 2014 at 11:49 AM

    I need help to download the files, q will you help me down? please

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    JotForm Support

    Answered by Kiran on November 19, 2014 at 01:00 PM

    Please let us know if you have tried File Downloader App or experiencing any issue with this app so that we will be able to guide you in the right direction.

    We will wait for your response.

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    Answered by cursocapcar on December 08, 2014 at 11:57 AM

    as using the File Downloader App?

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    JotForm Support

    Answered by Kiran on December 08, 2014 at 12:38 PM

    Do you mean to ask how to use File Downloader App?

    Please follow the steps below :

    1. Download Ruby from the below link and install it on your computer

    https://www.ruby-lang.org/en/downloads/

    2. Now, download the rb files for this app from the below link into a folder

    https://github.com/jotform/api-use-cases/tree/master/ruby-uploaded-files-downloader 

    3. Now, launch Windows/Mac/Linux terminal, go to the folder of the downloaded scripts in step 2 and enter the following command

    ruby downloadUploadedFiles.rb {apiKey} {formID} 

    NOTE : You need to use the JotForm API key for {apiKey} and form ID of the form that you want to download the files from for {formID} and the braces should be removed.

    Hope this information helps. Please get back to us if you mean to ask something different. We will be happy to assist you.

    Thanks!