What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Account Suspended

    Asked by Pace Toni  on November 19, 2014 at 06:09 AM

    Bonjour,je voulais m'abonner à votre site, mais si à chaque les formulaires sont bloqués, j'ai des doutes sur la fiabilité du système, est-ce nor

    site
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    JotForm Support

    Answered by Welvin on November 19, 2014 at 08:19 AM

    Hi,

    Our apologies! I have just reactivated your account. Please kindly login again and let us know if there still an error.

    Thank you!

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    Answered by Pace Toni  on November 19, 2014 at 09:31 AM
    Salut, je vous remercie, a fonctionne nouveau.
    ________________________________
    De : JotForm Support Forum [noreply@jotform.com]
    Date d'envoi : mercredi 19 novembre 2014 14:19
    : postmaster@tonimusique.com
    Objet : Re: Bonjour,je voulais m'abonner votre site, mais si chaque les formulaires sont bloqu, j'ai des doutes sur la fiabilitdu syste, est-ce nor
    A new response has been received:
    [JotForm]
    Answered by Welvin
    Hi,
    Our apologies! I have just reactivated your account. Please kindly login again and let us know if there still an error.
    Thank you!
    View this thread on browser Unsubscribe Thread
    1416403151
    ...
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    JotForm Support

    Answered by Welvin on November 19, 2014 at 09:37 AM

    You are welcome! Please contact us again if there are problems!

    Thank you!

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    Answered by Pace Toni  on November 19, 2014 at 10:11 AM
    Au lieu de bloquer le compte , vos pourriez m'expliquer pourquoi il se bloque, ce serait bien plus simple, ce litera une perte de temps inutile.
    ________________________________
    De : JotForm Support Forum [noreply@jotform.com]
    Date d'envoi : mercredi 19 novembre 2014 15:37
    : postmaster@tonimusique.com
    Objet : Re: Account Suspended
    A new response has been received:
    [JotForm]
    Answered by Welvin
    You are welcome! Please contact us again if there are problems!
    Thank you!
    View this thread on browser Unsubscribe Thread
    1416407878
    ...
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    JotForm Support

    Answered by Welvin on November 19, 2014 at 10:34 AM

    We have a system filter that will check every new form. This system filter will auto suspend the account based on a phishing score of the form. Phishing scores are also based on the Terms in your form. If your form contains terms which are suspicious, let's say, for example, Facebook. Our system filter would sometimes identify that the form is asking for Facebook Login Credentials which is not allowed to Jotform for Phishing reasons.

    You are safe for as long as your form doesn't violate our Terms of Use: http://www.jotform.com/terms/. If there's a mistake, just please let us know and we'll make sure to fix it right away.

    Thank you!