Reset my account

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    Asked on November 19, 2014 at 08:41 AM

    I have been notified that I am out of secure submissions and my account will be disabled.  I have only tested my form and removed the check for SSL secure submissions but my tests have still been counted against me.  I am trying to make a decision to go with jotform.  Please reset my submissions on my account.

    Diane Stephens

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    Answered on November 19, 2014 at 10:03 AM

    Hi dianestephens,

    As requested, I have reset your SSL submission limit. Please note that this can only be done once.

    If you have embedded your form using the secure embed code, the form will need to be removed from your site and embedded using the non-secure embed code, other wise it will still be counted towards your SSL submissions.

    Please inform us if you need further assistance.

    Thank you.