Please help with form submissions

  • freepos
    Asked on November 19, 2014 at 9:09 AM

    I am not receiving an email when my form is filled in and I have the Email Alert set up.

    Jotform Thread 461417 Screenshot
  • freepos
    Replied on November 19, 2014 at 10:41 AM
    I received the test email but am not receiving leads from form submissions, does that make sense?

    Bob Frazier
    Email Bob@POS-Advice.com
    (561) 951-7760










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  • freepos
    Replied on November 19, 2014 at 12:11 PM
    We will delete and setup emails again, thanks

    Bob Frazier
    Email Bob@POS-Advice.com
    (561) 951-7760










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  • freepos
    Replied on November 19, 2014 at 12:11 PM
    We will delete and setup emails again, thanks

    Bob Frazier
    Email Bob@POS-Advice.com
    (561) 951-7760










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  • David JotForm Support
    Replied on November 19, 2014 at 1:11 PM

    Hi,

    Just let us know if removing and re-adding the notification does not resolve your issue and we will be happy to have another look.

  • freepos
    Replied on November 19, 2014 at 1:31 PM
    It is working now, thanks for the fix!

    Bob Frazier
    Email Bob@POS-Advice.com
    (561) 951-7760










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  • Kiran Support Team Lead
    Replied on November 19, 2014 at 3:00 PM

    Thank you for letting us know that the issue is resolved for you. It's our pleasure to assist you.

    Please do not hesitate to get in touch with us if you need further assistance. We will be happy to assist you.

    Thank you for using JotForm.