Error messages are displayed when people try to use my form

  • Profile Image
    rschaubert
    Asked on November 19, 2014 at 09:59 AM

    Hi.

    I have had the form on my site since Nov. 1.

    Only 1 submission has come through.

    I am getting emails from people attempting to use the form stating that they are getting error messages.

    Can you please check to see if there is something I did wrong or find the source of the error. Why is it not working??

    thanks

    Randi

  • Profile Image
    raul
    Answered on November 19, 2014 at 10:41 AM

    I did a test submission on your website and was unable to reproduce the issue.

    Could you please give us more details about the error messages that your submitters are receiving?

    This will allow us to further investigate this issue.
    Thanks.