Transaction refused because of an invalid argument error

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    media09
    Asked on November 19, 2014 at 11:02 AM

    Hi Jotform Support,

    Now our FLBI Class Registration from is receiving the attached error when they hit submit on their form. 

    I have embedded the form using the iframe code as the forum suggested, but it does not work. I tried to embed the form using a blank module as also suggested for previous issues, but it still does not work. 

    We have had so much issues with this form and it really need to work so students can enroll into class. Do you have any suggestions to resolve this issue?

     

    Jovan Adams

    jadams@faithlandmarks.org

    804.833.8477

     

     

  • Profile Image
    Shadae
    Answered on November 19, 2014 at 11:50 AM

    Hi Jovan,

    The error message that you received is from your PayPal API. You can check the error messages at this link: https://developer.paypal.com/docs/classic/api/errorcodes/ 

    I reviewed the error messages and I am seeing that this is due to the transaction currency not being supported.

    Please inform us if you need further assistance.

  • Profile Image
    media09
    Answered on November 19, 2014 at 12:51 PM
    Thank you! It was because our Paypal account does not accept American Express.

    Jovan Adams
    Faith Landmarks Ministries
    Membership/IT Manager
    jadams@faithlandmarks.org
    804.262.7104 ext 124
    “Fear of the LORD is the foundation of true knowledge” Pro. 1:7a


    ...
  • Profile Image
    Ben
    Answered on November 19, 2014 at 02:02 PM

    Hi Jovan,

    I am glad to hear that the issue was found and resolved.

    Do however let us know if you have any further issues or questions and we would be happy to answer them.

    Best Regards,
    Ben