Email notifications are not being received upon submission

chriscotegolf
Asked on November 19, 2014 at 11:31 AM

Hi,
I used to get all my emails and now not sure why it would change. I did go in and set up another notification address but still nothing.
any suggestions
Thanks

This is a re-post of a comment on Setting up Email Notifications
raul
Answered on November 19, 2014 at 11:47 AM

Are you referring to this form: http://www.jotform.us/form/30235344802142?
I understand that you're not receiving email notifications from this form, is that correct?

Upon checking your notifier, I see that emails are being sent to this address: heidi.dyer@chriscotegolf.net and this address is not in our bounce list.

I went ahead and made a test submission and the notification was sent correctly.

Please check your SPAM folder and I also suggest that you ask your email provider to whitelist our IP addresses to avoid blockings for the notifications.

Let us know if this helps.
Thank you.