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    Why doesnt this condition work as i expect?

    Asked by tomorrownight on November 19, 2014 at 12:44 PM


    Me again! Nearly finished though :D 

    I was wondering why the condition here: http://form.jotformpro.com/form/42961326434960

    Number 41 (have tried it at 2. as well) 


    IF VOUCHER: is equal to VIPTEAM



    it makes Monday, Tuesday, etc. appear as default and over rides the hides elesewhere.  It needs to be that if a person has a certain voucher, they dont need to choose those options and it should hide it from them. 



    Page URL:

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    JotForm Support

    Answered by david on November 19, 2014 at 02:10 PM


    I did some testing with a clone of your form and it appears that since the voucher field is hidden by another field at the start, the form is unable to properly apply the condition to hide the "choose days" field.  When I removed the condition that only shows the voucher field when "When would you like to come" is checked, hiding the "what days" field works when the VIPTEAM is entered.  Here my cloned version I was testing with:


    If the voucher field MUST be hidden, let us know and we will be happy to see what else we can do.