What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Why are all of my Forms disabled???

    Asked by Midiax on November 19, 2014 at 01:26 PM

    I have a free account.... As of 11/19/14 all of my forms have been disabled.

    Please explain and or correct issue... ASAP

     

    Thanks

    Jack Adkins

    Midiax I. T. Services

    Page URL:
    www.midiax.com/contactus.htm

    My Forms all disabled forms disabled
  • Profile Image

    Answered by Ben on November 19, 2014 at 03:03 PM

    Hi Jack,

    Your jotforms and account have been disabled because of our anti-phishing system.

    I have corrected this mistake, so your account and forms are available again.

    Do let us know if this happens again.

    Best Regards,
    Ben

     

  • Profile Image

    Answered by Jack on November 19, 2014 at 03:09 PM

    Thanks for getting me back up and running. Now that I am aware of the automated "Phishing" feature within the JotForm system, I will be more careful with my wording, etc. I will reconfigure the form I think created the issue.

     

    Thanks

    Jack Adkins

    Midiax I. T. Services

  • Profile Image

    Answered by Ben on November 19, 2014 at 04:27 PM

    Hi Jack,

    I see that you have already made the change to the jotform. It should not have caused the issue, but you have removed the right field.

    If you need it you can word it in a different manner and that should work properly - but should be working as it was as well.

    Do let us know if by some chance this repeats and we will help you to resolve it.

    Best Regards,
    Ben