What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Can I collect credit card infomation through Forms?

    Asked by askballer on November 19, 2014 at 02:12 PM

    Can I collect credit card information through forms and have it be safe? Are there any restricitions on what I am allowed to collect and is there any terms in place to protect credit card information?

    Page URL:
    http://www.jotform.com//?formID=43216753847158

    credit card protect and
  • Profile Image

    Answered by raul on November 19, 2014 at 03:42 PM

    You cannot collect credit card information directly in your form as this is against our terms of use.
    You can only accept payments using our payment tools, you can read more about order forms here: https://www.jotform.com/help/47-Order-Form-Basics

    Please note that if you continue to capture this type of information as in this form: http://www.jotform.us/form/43216753847158 your account will be suspended and your form will be blocked by our phishing scanner.

    I've deleted the conflicting fields of your form to avoid this situation.

    Let us know if you have further questions.
    Thank you.