What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Account disabled

    Asked by blurmakeuproom on November 19, 2014 at 04:19 PM

    Hi,

     

    We upgraded our jot form account for the next two years, there is no way our forms has exceeded the amount allowed. Please look into this for us asap.  Thanks!

    Page URL:
    http://www.blurmakeuproom.com/pages/professional-discount-application

    Screenshot
    next thanks upgraded exceeded
  • Profile Image
    JotForm Support

    Answered by Kiran on November 19, 2014 at 05:38 PM

    I see that your payment was done as a guest user and hence it was not linked to your account. However, I linked the payment to your account now and you should be able to see your account active with 2 years of Premium subscription.

    Let us know if you need further assistance. Thank you for using JotForm.