- blurmakeuproomAsked on November 19, 2014 at 04:19 PM
We upgraded our jot form account for the next two years, there is no way our forms has exceeded the amount allowed. Please look into this for us asap. Thanks!
- JotForm SupportKiranAnswered on November 19, 2014 at 05:38 PM
I see that your payment was done as a guest user and hence it was not linked to your account. However, I linked the payment to your account now and you should be able to see your account active with 2 years of Premium subscription.
Let us know if you need further assistance. Thank you for using JotForm.