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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    If a form is integrated with dropbox will it consume space from my JotForm account?

    Asked by platterpix on November 19, 2014 at 05:59 PM

    I want to use a jotform to let my friend upload photos to dropbox. They are raw images so will quickly go over 100MB of storage for jotform. can i still use a jotform to submit to dropbox without jotform storing on their servers too?

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    Answered by raul on November 19, 2014 at 06:56 PM

    Yes, when you have integrated the form with Dropbox, it will automatically save the uploaded files in the Dropbox account you set up and will not consume the available space that you have in your JotForm account.

    However, the form will be consuming your submission limit. In other words, every submission of this form will count for your 100 monthly submissions limit. So, if your friend is planning to receive a big number of submissions you might need to consider either upgrading your account or creating another account for your friend.

    Let us know if this answers your question.
    Best Regards.

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    Answered by platterpix on November 21, 2014 at 06:34 PM

    Thanks for the quick response Raul!

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    Answered by raul on November 21, 2014 at 06:59 PM

    You're welcome.

    Let us know if you need further assistance.
    Best Regards.

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    Answered by wa2015journal on April 24, 2015 at 03:14 PM

    I am trying to get clarification. The response to this question states if using dropbox integration I will not consume the available space that  in my JotForm account. However even with dropbox integration, my space is still being used. Also I don't see the files in my dropbox even though integration seems to be OK.

    Thank You,


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    Answered by raul on April 24, 2015 at 03:49 PM


    Since this in an old thread, I've moved your question here: http://www.jotform.com/answers/558661 to address it properly.

    We'll be answering it soon.