What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    What are my accepting submission payments options?

    Asked by caryfarm on November 19, 2014 at 06:26 PM

    I only have 2 months where I will receive submissions.  I usually receive around 25-50 total so the free 100 submissions per month is more than enough.  But of the 25-50 I would receive a payment for each.  Is there a way to increase that part or would I have to pay the $9.95 for the 2 months?

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    JotForm Support

    Answered by jonathan on November 19, 2014 at 07:08 PM


    Thank you for contacting us.

    The FREE subscription have a limit of 10 Payment submissions per month. And there is no other means to increase that limit except opting for the next higher subscription plan.

    You should do try the Premium plan as it should be enough for what you need. You can use it only for 2 months and then downgrade again to FREE afterwards. Downgrading back to FREE will NOT disable or remove any of your data/submissions.

    Everything will remain as is. The only thing that will change is the limits will be back to the free subscription again.

    Hope this help. Inform us if you need more assistance.