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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Purchase order tool doesn't display the required field alert when no product has been checked and all dropdowns have an item selected

    Asked by akt1 on November 19, 2014 at 06:43 PM

    The "This field is required" flag is not showing on my Purchase Order widget even though it is selected as required and will not submit the form until it is filled out.

    I tested it by just clicking the submit button, and by filling all the fields except the purchase order field, the flags showed on all the other required boxes.

    This means the user does not know why the form will not submit.
















  • Profile Image

    Answered by raul on November 19, 2014 at 07:29 PM

    I was able to reproduce the issue you're mentioning.
    Therefore, I'm escalating this thread to our next support level so they can take a look at it.

    Please allow some time for them to evaluate the issue and provide a response to you.
    You'll be notified here when an update comes up regarding this matter.

    Thank you.

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    JotForm Support

    Answered by NeilVicente on November 23, 2014 at 04:17 AM

    We have just released a fix.

    Do let us know if you are still having issues.

    Best regards