What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Dropbox Integration: Ability to choose a custom sub-folder for file uploads

    Asked by rwarda on November 19, 2014 at 08:32 PM

    Hi there.

     

    We are running into problems because of how files are uploaded and the names are converted to web-friendly names.

     

    Our system uses drop box to copy and download the submitted files, but they are all lumped into the same submission folder.

    Our program can only determine which files go with which upload slot based on the html weblink provided.  However, sometimes that weblink converts the file name to something more webfriendly.  Our computers are very stupid and limited, so they don't know that is what is happening.

    Our system is looping through each file in the submission folder and then comparing it to the weblinks to figure out where it should go internally.  And since the weblink versions don't always match, our system is discarding the files.

    :(

    What would be AWESOME is if we could control where the file gets uploaded.

    For example, if we put in an upload file field into a form, a very simple option would be a variable something like: subfolder.

    Then, when the user uploads the file, the subfolder is created within the submission folder and stored there instead.

    That would make things SO much easier since all we would have to do is just download and move the submission folder as is without having to do any additional programming to figure out which file goes where because the initial upload process took care of that for us.

    uploads name move same
  • Profile Image
    JotForm Support

    Answered by ashwin_d on November 19, 2014 at 10:47 PM

    Hello rwarda,

    If I understand your question correctly, you want the file uploads to be uploaded to a sub folder within the dropbox submission folder. Example : Dropbox root/FORM NAME/submission folder / sub folder

    Is that correct?

    Unfortunately, it is currently not possible to send the uploads to some other or the sub folder. Our dropbox integration will always upload the files to the submission folder only as you have configured while integration.

    I am sending a feature request to our back end team. We will get back to you as soon as we have any update from them.

    Thank you!