What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
Were you perhaps referring to Setup & Embed in the Form Builder?
OR in your My Accounts Settings page https://www.jotform.com/myaccount/settings
as you can see on my screenshots, I have no issue getting into those 'settings'
Please provide more details where we can check this.
Also, you may want to try using different browser.
It could also be a browser issue only if in case you are using IE10 or lower browser.
Inform us if issue persist.