What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How can I insert my data from Jotform to Shopify's Order Note section?

    Asked by watie  on November 19, 2014 at 10:07 PM

    Hi,

    I'm facing a problem how to relate my data from entry form that I create using jotform to be insert to Order note so I would know which user have bought what product from me and also their full details.

    For now, all the detail that user have complete in my entry form will be send to my email. I already insert the name and also email user that should be appear at the check out.

    here my form

    <script type="text/javascript" src="//form.jotform.me/jsform/43158626613456"></script>

    Is it have a solution to my problem. 

    Page URL:
    http://sportsempire.myshopify.com/cart

    entry form Order Note
  • Profile Image
    JotForm Support

    Answered by jonathan on November 19, 2014 at 11:06 PM

    Hi,

    Thank you for contacting us.

    I highly recommend also that you create your JotForm account first before proceeding.

    You can use this link http://www.jotform.com/signup to signup up using your email account.

    As to your inquiry, I am not sure yet which Order Note you were referring to.

    We do not have an existing integration to Order Note, so, it must be a feature that we do not have yet. It would help if you can provide us more details about the Order Note you mentioned. 

    Is this an e-commerce or shopping cart?

    We will wait for your updated response.

    Thanks.

     

  • Profile Image

    Answered by watie  on November 20, 2014 at 02:42 AM

    Hi,

    Thank you for reply so quick.

    Okay, I'm using jotform ( I will register after this) to make an entry/register form that will appear at cart page. I'm using Shopify actually. So I hoping to make the data that user will fill in will be directly insert to Cart note/Order note so that I would know which user register for what product.

    But for know when user fill the form, all the data will be receive at email. So my question is there any solution for me to make the data appear at user order?

    Thank you.

  • Profile Image
    JotForm Support

    Answered by Welvin on November 20, 2014 at 09:49 AM

    Hi,

    Are you referring to this method: http://docs.shopify.com/manual/configuration/store-customization/communicating-with-customers/obtain-information/ask-customer-for-additional-information-jotform? I think you can use this. Please try it and let us know your feedback.

    Thank you!

  • Profile Image

    Answered by watie on November 21, 2014 at 03:05 AM

    hi, I already use this method to make it work and it work wonderfully.

    But the details for this entry form will be send to my email. Is it any way to make it send or save at Customer order/checkout details?

     

    Thank you.

  • Profile Image
    JotForm Support

    Answered by Welvin on November 21, 2014 at 09:06 AM

    I already checked this, but I don't find any resource that would make it possible to catch Jotform info to the order info to Shopify's backend. You can use the given method and just combine the data when you receive it, well, I know that defeats the automation process. It's just not possible at the moment.

    Thank you!