What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    How to remove unnecessary fields in PDF version?

    Asked by drjax on November 20, 2014 at 12:56 AM

    I've marked in the example of my Patient Update Form areas that show on the PDF, but that I don't need.  The consequence of the extra information is that it pushes my signature to another page.  So, the recipient gets a page full of information about a patient and a second page with only a signature.  Here's the link  to the form:

    https://secure.jotform.us/form/43108723145146                               Here's an image file showing what I need to remove from the PDF:

    The major problem is that there's a risk of signature becoming separated from the update form, since it is now pushed to a second page.

    Please let me know how to fix.

    Jack

    information JotForm problem uploads recipient pdf submissions
  • Profile Image
    JotForm Support

    Answered by Charlie on November 20, 2014 at 08:21 AM

    Hi Jack,

    You can customize to what field to show and hide in the PDF version by following the guide below.

    1. Navigate to "My Forms"->Choose the form you want to edit->Click "Submissions"

     

    2. On the Submissions setting, click the gear icon on the right, it will show you the settings for submissions. Check or un-check fields that you want to display.

     

    I hope this helps. Let us know if you need further assistance on this.

    Thank you.