I paid for the monthly service but my account is over quota.

i paid for the monthly service but it says i have no more
submissions.please check
Dear Richard Grace,
You have currently reached the limits of your account. *Your forms will
be disabled Thursday at 12pm EST*. Free accounts are limited to 10 SSL
submissions per month.
Upgrade your
account today to continue using JotForm; receive submissions, collect
payments from your users and have more upload space. Upgrading is quick
and easy:
http://www.jotform.com/upgrade?username=expressrealty
Thanks for using JotForm,
JotForm Team
http://www.jotform.com/
Thank You
Richard Grace - Broker
Express Realty
951-600-2700
www.4expressrealty.com

Hello Richard,

You seems to have upgraded your account "expressrealty2" but your form is in a different account "expressrealty". This form is currently over quota as you have received 11 SSL submissions. In free account you can only receive up to 10 SSL submissions.

Do you want us to move form form your free account to paid one? 

I have activated your account "expressrealty". For security reasons, please sign in to this account and then send us a message to transfer form to your paid account.  Alternatively, we can also apply your subscription payment to "expressrealty" account.

Do get back to us on this and we will do the needful.

Thank you!

 

i will try.do you have a phone number to call?
Thank You
Richard Grace - Broker
Express Realty
951-600-2700
www.4expressrealty.com
...

Hi Richard,

We currently do not offer phone support, only over forums or email.

All you should do is to log into the other account (expressrealty) and ask us here to transfer the jotform for you to your other account (expressrealty2).

Best Regards,
Ben