What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Account Deleted - Forms Disabled

    Asked by Mayana  on November 20, 2014 at 04:20 AM

    Hi 

    I noticed that the forms we had synced to our Facebook page had been disabled. Then logged out and logged back into our Jotform account and it says the account has been deleted.

    Can you please advise why this has happened and how we can restore our account?

    Page URL:
    https://www.facebook.com/pages/Te-Reinga-Marae/160471627340062?ref=hl

    JotForm Facebook Page jotform account delete disable
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    JotForm Support

    Answered by Charlie on November 20, 2014 at 11:04 AM

    Hi Mayana,

    Your account was automatically deleted by our system because you marked our email campaigns as a spam. I already informed our higher ups regarding this matter and we'll notify you if we get an update regarding your account. Apologies for the inconvenience that this might have caused you.

    Regards.