- flowerpowerAsked on November 20, 2014 at 05:12 AM
Is it possible to update someone's data when they submit a new form that leads to an existing mailchimp list?
- BenAnswered on November 20, 2014 at 10:50 AM
I am not quite sure I understand what you mean?
Do you mean if you can edit their submission on jotform?
If so you could do that by following this guide: How to Let Users Update Their Form Submissions at a Later Date
Do let us know if you have any further questions.
- flowerpowerAnswered on November 20, 2014 at 03:11 PMNo, my case is different.
Let’s say we have form A that sends name and email to mailchimp.
Sometime in the future, I have a new project for the same audience and I use Form B that has an extra field (e.g. phone number)
I want the new mailchimp field to update automatically the new data from existing users. i.e.
Name email phone
Now I get: Angelo gmail.com _________
What I want: Angelo gmail.com 5551234567
Is this clearer now?
- BenAnswered on November 20, 2014 at 03:30 PM
OK, thank you for explaining it. I understand now what you mean.
Basically you could set the MailChimp integration on several jotforms and one could hold an extra field. As long as the list has the field (is expecting it, so to say) and during the integration, you map the phone number (for example) field in your jotform to the one in the list, the user should get updated if they use the same email.
Do let us know if you have any further questions and we would be happy to help.
- flowerpowerAnswered on November 21, 2014 at 01:41 AMThat is what I am saying, they do not get updated. Of course, everything is set up exactly as you mentioned.
- BenAnswered on November 21, 2014 at 09:21 AM
I have just tried the same and it does not seem to get updated so I will raise this to our developers to see why this would be.
Once there are any updates they will get back to you through this thread.
- JotForm SupportNeilVicenteAnswered on November 25, 2014 at 05:05 AM
We have just released a fix. Please do inform us should you have any other questions or concerns.