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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Mailchimp integration of same list in different jotforms with a difference in fields - fields do not get updated

    Asked by flowerpower on November 20, 2014 at 05:12 AM

    Is it possible to update someone's data when they submit a new form that leads to an existing mailchimp list?

    Page URL:
    http://fooq.in/%CE%B4%CE%B9%CE%B1%CF%86%CE%B7%CE%BC%CE%B9%CF%83%CE%B7-<br/>%CF%83%CF%84%CE%BF-facebook/

    mailchimp api new form leads
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    Answered by Ben on November 20, 2014 at 10:50 AM

    Hi,

    I am not quite sure I understand what you mean?

    Do you mean if you can edit their submission on jotform?

    If so you could do that by following this guide: How to Let Users Update Their Form Submissions at a Later Date

    Do let us know if you have any further questions.

    Best Regards,
    Ben

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    Answered by flowerpower on November 20, 2014 at 03:11 PM
    No, my case is different.
    Let’s say we have form A that sends name and email to mailchimp.
    Sometime in the future, I have a new project for the same audience and I use Form B that has an extra field (e.g. phone number)
    I want the new mailchimp field to update automatically the new data from existing users. i.e.
    Name email phone
    Now I get: Angelo gmail.com _________
    What I want: Angelo gmail.com 5551234567

    Is this clearer now?


    ...
  • Profile Image

    Answered by Ben on November 20, 2014 at 03:30 PM

    Hi,

    OK, thank you for explaining it. I understand now what you mean.

    Basically you could set the MailChimp integration on several jotforms and one could hold an extra field. As long as the list has the field (is expecting it, so to say) and during the integration, you map the phone number (for example) field in your jotform to the one in the list, the user should get updated if they use the same email.

    Do let us know if you have any further questions and we would be happy to help.

    Best Regards,
    Ben

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    Answered by flowerpower on November 21, 2014 at 01:41 AM
    That is what I am saying, they do not get updated. Of course, everything is set up exactly as you mentioned.

    Thank you

    ...
  • Profile Image

    Answered by Ben on November 21, 2014 at 09:21 AM

    Hi,

    I have just tried the same and it does not seem to get updated so I will raise this to our developers to see why this would be.

    Once there are any updates they will get back to you through this thread.

    Best Regards,
    Ben

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    JotForm Support

    Answered by NeilVicente on November 25, 2014 at 05:05 AM

    @flowerpower

    We have just released a fix. Please do inform us should you have any other questions or concerns.

    Cheers!