What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Is the amount of GB available a monthly figure? How can we manage the account?

    Asked by katari on November 20, 2014 at 08:21 AM
    amount size monthly
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    JotForm Support

    Answered by Charlie on November 20, 2014 at 11:53 AM

    Hi,

    I'm not sure if I understand you correctly, may you provide more details of your concern?

    If you are referring to the Upload file size quota and settings, you can find more information regarding how to manage them in this guide we have: http://support.jotform.com/help/33-Changing-the-Upload-Size-Limit

    You can also see the details of the limit or quota of your account subscription plan here: http://www.jotform.com/pricing. For the upload space of Economy, it has 100GB, it does not reset monthly. I advise that you integrate or upload submissions to Google Drive, FTP servers or Dropbox, so that you can free up your upload space here in JotForm.

    To check the current usage of your submissions and upload size you can view it by:

     

    I hope this helps. Let us know if you need further assistance on this.

    Thank you.