What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Why was my account suddenly deleted at random?

    Asked by Sarah  on November 20, 2014 at 09:51 AM

    My account has been randomly deleted and all of my forms are lost. What caused this and how can I get it back?

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    Answered by KadeJM on November 20, 2014 at 12:16 PM

    Your account was automatically deleted by our system because you had marked one of our email campaigns as "spam". Either way though we do apologize about that and I have reactivated your account per your request.