I am having issues upgrading my account and I don't know my Jot form password.

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    Vanessa 
    Asked on November 20, 2014 at 11:59 AM

    When I Click the option that I forgot my password link and enter my email, and click send reset instructions, nothing happens.

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    david
    Answered on November 20, 2014 at 01:12 PM

    Hi,

    The username I show associated with your form is "goldwin" and the reset email should be sent to "info@goldwinamerica.com".  Try using your username for the password reset, that should send the reset email to your account.

    If you are still unable to get the password reset email, let us know and we will be happy to see what else we can do.