I would like to move 2 forms/submission folders to a different account.

  • weworkops
    Asked on November 29, 2022 at 12:49 AM

    Hello, I have these 2 forms in this account:

    Username: WeWorkPerth
    Email: we-au-76590@wework.com

    https://www.jotform.com/tables/201450402085846
    https://www.jotform.com/tables/201450816633854

    But I would like to move them to this enterprise account:

    Username: weworkops
    Email: chad.pierce@wework.com


    Is it possible to transfer the data from this account to our company's enterprise account? And would it require any type of email confirmation? Because it might be difficult for us to get a hold of Chad Pierce to confirm this for us. If this is the case, is there an alternative way to transfer the form and submissions across?


  • busrayildirim JotForm Developer
    Replied on November 29, 2022 at 2:31 AM

    Hi weworkops,

    Thanks for reaching out to Jotform Support. Yes, it is possible to transfer your forms to another account. But the request to transfer should come from the account of the form owner.

    Firstly, make sure your second account is set up as a sub-account or vice versa. Then, Log into your first account with the forms you want to move. Next, go to the My Forms page. Select and drag the forms you need to transfer, then drop them into the folder under the Shared with Me section.  You will receive a warning message asking if you wish to proceed with transferring ownership of your form. Click on the Confirm button to proceed.

    Reach out again if there’s anything else we can do for you.


  • fosliffebernie
    Replied on November 29, 2022 at 3:39 AM

    I'm currently experiencing the exact same thing.

  • hakanpasinli JotForm Developer
    Replied on November 29, 2022 at 5:45 AM

    Hi fosliffebernie,

    Thanks for reaching out to Jotform Support. I can see that this is very stressful. Rest assured, I’m here to help. Can you explain a bit more about the issue so I can get a better idea of what's happening? Also, can you take a screenshot of what’s happening and send it to us? This guide will show you how to do that.

    Let us know if you need any more help.