What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Stars Turn into Drop Down Menu

    Asked by LaCheunPatten on September 25, 2011 at 09:53 AM

    When I place my code as an HTML Snipped it iWeb, the stars in my star ratings change to a "1-5" drop down menu. How can I fix this?


    While the question was asked before, although it is shown as answered, I believe they were more answering a FBML issue.

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    Answered by LaCheunPatten on September 25, 2011 at 10:19 AM

    Go figure. When I made a background color change to the form and re-applied the change in iWeb, the drop down menus changed back to stars. Not sure what one has to do with the other.

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    Answered by AtacanC on September 25, 2011 at 01:34 PM

    Hi  LaCheunPatten


    First of all thanks for asking. Can you please give more details about your problem for example the link , form-id etc.We would be glad to help you out.

    Kindest regards, 


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    Answered by allanftd on September 25, 2011 at 02:49 PM

    Hi LaCheunPatten,

    May we ask for the URL where your form is currently embedded? We'll clone your form and try to replicate the issue you reported from our end. May we also ask if the same bug occurs when you used the standalone JotForm URL of the form (http://www.jotform.com/form/<11-digit Form ID> format) 

    Anticipating your prompt response. We apologize for any inconvenience.