What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    I'm receiving a warning that my submissions limit is about to be reached

    Asked by servicemasterclean on November 20, 2014 at 02:41 PM

    Can I delete submissions and attachments to free up space in my free account?

    and Submissions delete submissions
  • Profile Image

    Answered by raul on November 20, 2014 at 03:37 PM

    Upon checking your account, I see that you're using SSL submissions in your form and this is why you're receiving the alert since you're only allowed to receive 10 SSL submissions per month.

    In this case, you need to re-embed your form in your website using the non-secure version of your form (make sure the secure form option is unchecked) and you should be able to continue receiving normal submissions (you're allowed to receive 100 per month).

    Let us know if you need further assistance.
    Thanks.