What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Links on a public page not working

    Asked by bmpskier on September 25, 2011 at 10:11 AM

    I looked in the forum and have not found this issue addresses. I'm pointing members of my team to pages for individual submissions (thanks for your help on that last week) but the attachment links on the page are not working. Here is an example. When you click on the resume link at the bottom, you get an error page instead of the correct attachment.


    For example, one link appears as:


    But actually loads as:


    But SHOULD be:


    This last link is the only one that actually takes you to the attachment.


    Page URL:

  • Profile Image

    Answered by AtacanC on September 25, 2011 at 01:49 PM

    Hi bmpskier


    I think that might be a bug. I am sure that the developers will pay attention to that problem and it will be solved as soon as possible. 

    Best Regards


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    JotForm Support

    Answered by abajan on September 25, 2011 at 08:25 PM

    Hi bmpskier

    Unfortunately, it appears that the fix that the support team usually does to resolve this known issue that accasionally occurs, has not worked in your case. I will submit a ticket and see how quickly we can get this rectified for you.

    ~ Wayne

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    Answered by bmpskier on September 30, 2011 at 11:37 AM

    any word on this one?

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    JotForm Support

    Answered by mliz on September 30, 2011 at 10:06 PM


    As of the moment the ticket is still open and one of our developers is already looking into it. We will let you know whatever updates we have on this case by posting it in this thread. Thank you for your patience as we work on the solution.

    Sorry for the inconvenience this may have caused.

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    Answered by bmpskier on December 15, 2011 at 08:18 PM

    It has been a few months and I'm still waiting on this one. I'm going to need a workaround or something here in order to keep subscribing to your service.

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    JotForm Support

    Answered by liyam on December 16, 2011 at 03:10 PM

    We're really sorry about this.  Let me get the attention of the development team and see their response.

    Thank you for your patience and again, we sincerely apologize for your inconvenience.

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    Answered by emrew86 on December 21, 2011 at 03:11 AM

    Bug has been fixed...