What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How can allow my customers to print a gift certificate only one time?

    Asked by RFFOD on November 20, 2014 at 05:11 PM

    Hello,

    I'd like to start selling online gift certificates that customers can print immediately for last minute gifts.  My issue is, is there any way to prevent them from printing it multiple times?

    Thank you!

    print gift certificate gift print gift
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    Answered by raul on November 20, 2014 at 05:56 PM

    Could you please let us know how are these certificates generated?

    If your clients need to fill a JotForm to ask for these certificates, then you can set unique submissions in your form to allow only one submission per client. Check this guide: http://www.jotform.com/help/64-How-to-Set-Unique-Submissions-on-a-Form

    Let us know if this works for you.
    Best Regards.

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    Answered by RFFOD on November 20, 2014 at 08:19 PM

    Thank you, but I don't think that's what I'm looking for.  I would like to have a form connected to paypal.  Once payment is received, the confirmation screen would be a gift certificate (or it could be emailed to them.)  My issue is, I'd like the customer to be able to print the gift certificate, but only once (to prevent one gift certificate being used multiple times.)  Does this make sense?

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    JotForm Support

    Answered by jonathan on November 20, 2014 at 08:48 PM

    Hi,

    My issue is, I'd like the customer to be able to print the gift certificate, but only once (to prevent one gift certificate being used multiple times.)  Does this make sense?

    Yes it does make sense. =)  Thank you for explaining further.

    And I think I understand what you meant.

    Unfortunately, there is no way to take control of the user/customer to prevent them printing the 'gift certificate'.  It must be something outside JotForm, so we will not be able to control it.

    But can you also share to us the URL of the location of the 'Gift Certificate'? Perhaps if we can check it, we will be able to give suggestions on how to go about it.

    Thanks.