What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Is it possible to include attachments (like PDFs) in the auto-responder email?

    Asked by zeajorge on November 20, 2014 at 06:41 PM

    Hello.

    Is it possible to include attachments (like PDFs) in the auto-responder email?

    If yes, how.

    Thanks

    Auto Responder Email attachements email
  • Profile Image
    JotForm Support

    Answered by Jan on November 20, 2014 at 07:16 PM

    Hi,

    May I ask what PDF will you attach?

    If it is copy of the form submission then it is possible by adding the {pdf-link} on the auto-responder email.

    If it is an actual PDF file that is attached on the email, then the answer is no. I would recommend to put the link on the auto-responder email, so that users will be directed to download it if they want.

    Hope this helps. Thank you.

  • Profile Image

    Answered by zeajorge on November 20, 2014 at 07:29 PM

    HI.

    No, it is not a copy of the form.

    The PDF is an agreement that I have to provide.

    Will explore the idea of the link and upload it to my site for people to download.

    Thanks.

     

  • Profile Image
    JotForm Support

    Answered by jonathan on November 20, 2014 at 08:15 PM

    Hi,

    You cannot include attachments in the Form Email. 

    The most you can do to provide an included documents/attachment in the submission email of the form is to include the link to the document/attachment.

    So, the attachment must be hosted(uploaded) first before you can include its URL link into the email message.

    Hope this help. Inform us if you need further assistance.

     

    Thanks.

  • Profile Image
    JotForm Support

    Answered by jonathan on June 29, 2016 at 04:56 AM

    Great news! This feature is now available.

    Files uploaded to your form can now be sent as attachment on email notifications. Please give it a try and let us know if you have any feedback:

    You can read more about it on our article blog here

     

    https://www.jotform.com/blog/223-New-Feature-Get-Uploaded-Files-as-Email-Attachments