How can I send a copy of an autoresponder to another email address?

  • BGDAPres
    Asked on November 20, 2014 at 6:47 PM

    Hi Jotform,

    I would like to send the autoresponder email to both the email found in a field on the form and a set second email (the autoresponder email includes an invoice that I would like forwarded to the treasurer).

    I have looked at your 'Send Notifications to Multiple Recipients' but that doesn't seem to fix my problem as when I select the email field for the recipient email I can't put anything after it. 

    Not sure if I am missing anything here but would love to know how to do this.

    Thanks,

    Ben

  • raul
    Replied on November 20, 2014 at 6:57 PM

    If I understand correctly, you're referring to this guide: http://www.jotform.com/help/39-Send-Notifications-to-Multiple-Recipients right?

    This guide refers to notification emails, the autoresponder only sends an email to your submitter as an auto reply. If you want to send the same reply to your treasurer, you need to create a new notifier and copy/paste the fields from the autoresponder to this notifier.
    In the notifier you can enter the email address(es) manually.

    I hope this makes sense.

    Let us know if you have further questions.
    Thank you.