What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    JotForm shows a red tick with "2 Submissions" but ...

    Asked by carolweb on September 25, 2011 at 12:36 PM

    I see a red flag that says I have two submissions, but when I click it on, there is nothing.  There SHOULD be nothing at this point, but I am still seeing the red flag.  How can I get rid of the red flag?  Thanks much.

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    Answered by AtacanC on September 25, 2011 at 01:46 PM

    Hi Carolweb

     

    I think that might be a bug. I am sure that the developers will pay attention to that problem and it will be solved as soon as possible. 

    Best Regards

    AtacanC

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    JotForm Founder

    Answered by aytekin on September 26, 2011 at 06:37 AM

    Yes, we are aware of this bug but it happen very seldom. Since we cannot re-create it we do not have a fix. The solution is to right click on your form on My Forms page and then select Mark All As Read.