JotForm shows a red tick with "2 Submissions" but ...

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    carolweb
    Asked on September 25, 2011 at 12:36 PM

    I see a red flag that says I have two submissions, but when I click it on, there is nothing.  There SHOULD be nothing at this point, but I am still seeing the red flag.  How can I get rid of the red flag?  Thanks much.

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    AtacanC
    Answered on September 25, 2011 at 01:46 PM

    Hi Carolweb

     

    I think that might be a bug. I am sure that the developers will pay attention to that problem and it will be solved as soon as possible. 

    Best Regards

    AtacanC

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    aytekin
    Answered on September 26, 2011 at 06:37 AM

    Yes, we are aware of this bug but it happen very seldom. Since we cannot re-create it we do not have a fix. The solution is to right click on your form on My Forms page and then select Mark All As Read.