What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    My account has been deleted?

    Asked by Steve Durrant  on November 21, 2014 at 04:54 AM

    Hi I started a free account as a trial a couple months ago, now my form is not available and when I try to login I get a message saying my account has been deleted, please help.




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    JotForm Support

    Answered by ashwin_d on November 21, 2014 at 11:20 AM

    Hello Steve,

    Please accept our apology for this issue. 

    It seems our system automatically deleted your account because you received an email from us which was marked as spam by you.

    I have now activated your account "durrantie". Your forms should be working fine now.

    Thank you!