What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I cannot create form due to connection issue

    Asked by turborost on November 21, 2014 at 07:34 AM

    the service doesn't work! Its very pity! What's wrong? my accaunt alinax777@gmail.com

    Thanks for your help)

    Screenshot
    nocdn
  • Profile Image
    JotForm Support

    Answered by jonathan on November 21, 2014 at 11:42 AM

    Hi,

    It seems that you were not able to load the JotForm builder properly due to network or connection issue on your side.

    Can you please retry again by following this steps.

    1. Logout of your account.

    2. Clear your browser's cache.

    3. Close the browser.

    4. Open the browser.

    5. Login to http://www.jotform.com/login

    6. Click on this link http://www.jotform.com/?noCDN=true

    7. Go to your My Forms page at http://www.jotform.com/myforms/

     

    See if this make things better.

    Inform us if issue still remains.

    Thanks.