I cannot create form due to connection issue

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    turborost
    Asked on November 21, 2014 at 07:34 AM

    the service doesn't work! Its very pity! What's wrong? my accaunt alinax777@gmail.com

    Thanks for your help)

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    jonathan
    Answered on November 21, 2014 at 11:42 AM

    Hi,

    It seems that you were not able to load the JotForm builder properly due to network or connection issue on your side.

    Can you please retry again by following this steps.

    1. Logout of your account.

    2. Clear your browser's cache.

    3. Close the browser.

    4. Open the browser.

    5. Login to http://www.jotform.com/login

    6. Click on this link http://www.jotform.com/?noCDN=true

    7. Go to your My Forms page at http://www.jotform.com/myforms/

     

    See if this make things better.

    Inform us if issue still remains.

    Thanks.