What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    DocuSign Widget Not Showing On Form.

    Asked by bhds on November 21, 2014 at 09:43 AM

    I've set up a form that uses the DocuSign widget.  One of our end-users has reported that the widget does not show in her browser, and that she sees a white space instead; see the attached screenshot.

    Do you know of any issues with the DocuSign widget that could be causing this?  What do you suggest that the end-user does in order to see the widget and thereby sign the form?

    Thank you.

    Immanuel Burton.

    Page URL:
    http://form.jotformpro.com/form/42954027489970

    Screenshot
    docusign attached and sign the form
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    JotForm Support

    Answered by Kiran on November 21, 2014 at 12:29 PM

    Hello Immanuel,

    This seems to be a duplicate thread to http://www.jotform.com/answers/462545. We are marking this as answered and we request you to follow-up with the other thread.

    Thank you!

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    JotForm Support

    Answered by BDAVID on September 11, 2016 at 10:52 AM

    Update: DocuSign widget is already available: https://www.jotform.com/blog/244-Introducing-the-JotForm-DocuSign-Widget