DocuSign Widget Not Showing On Form.

  • bhds
    Asked on November 21, 2014 at 9:43 AM

    I've set up a form that uses the DocuSign widget.  One of our end-users has reported that the widget does not show in her browser, and that she sees a white space instead; see the attached screenshot.

    Do you know of any issues with the DocuSign widget that could be causing this?  What do you suggest that the end-user does in order to see the widget and thereby sign the form?

    Thank you.

    Immanuel Burton.

    Jotform Thread 462548 Screenshot
    Page URL: http://form.jotformpro.com/form/42954027489970
  • Kiran Support Team Lead
    Replied on November 21, 2014 at 12:29 PM

    Hello Immanuel,

    This seems to be a duplicate thread to http://www.jotform.com/answers/462545. We are marking this as answered and we request you to follow-up with the other thread.

    Thank you!

  • David JotForm Support Manager
    Replied on September 11, 2016 at 10:52 AM

    Update: DocuSign widget is already available: https://www.jotform.com/blog/244-Introducing-the-JotForm-DocuSign-Widget