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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Why does the name of the person filling out my Contact Us form, NOT get emailed to me, along with the rest of the form information?

    Asked by chief on September 25, 2011 at 06:31 PM

    name info is missing on the email notifications for my contact us form

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    JotForm Support

    Answered by abajan on September 25, 2011 at 07:25 PM

    Hi chief

    Can you confirm that you are still experiencing this issue? I tested clones of your forms and the names showed up just fine in the notifications when I substituted my email address for yours.

    Incidentally, I initially forgot to change your email address to mine in Notification 2 of the clone of your Chatterbox Events VIP Membership form. So, you will see a phoney message in the inbox at that address. Sorry about that.

    Looking forward to your reply.


    ~ Wayne