What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    My forms are disabled

    Asked by arodweb on November 21, 2014 at 05:36 PM
    Hi there. i'm having the same problem and i have a premium account ... could you help reseting my account??  thanks
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    JotForm Support

    Answered by Kiran on November 21, 2014 at 05:47 PM

    Are you referring to the following JotForm? 

    http://www.jotform.com/form/1194426886 

    I see that this JotForm has an expiration date set to the past date and hence it was disabled. So, it is displaying the message that Form is currently unavailable.

    In order to make this JotForm active, please change/remove the expiration date from Preferences. Now, enable the JotForm by selecting this JotForm, Click on More and then Enable.

    Let us know if you need any further assistance. We will be happy to help.

    Thank you!

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    Answered by arodweb on November 21, 2014 at 06:06 PM

    Thanks so much! . it did work now!

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    JotForm Support

    Answered by Kiran on November 21, 2014 at 06:15 PM

    Glad to see that the issue is resolved for you. It's our pleasure to assist you.

    Please do not hesitate to get back to us if you have any other questions. We will be happy to help.

    Thank you for using JotForm.