What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Asked by clearbluedigital on August 02, 2010 at 04:09 PM


    I am an HR Rep from ABC Stores located in Hawaii.  We have just created our online application via jotforms.  Currently we are signed up for the free version, however, would like to upgrade.  Do we just go to pricing and choose the plan we want?  Or will we get billed at a later date?

    Please advise.

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    JotForm Founder

    Answered by aytekin on August 03, 2010 at 03:25 AM

    Exactly. Simply go to Pricing page, upgrade to Premium and as long as you don't cancel your subscription your credit card or Paypal will be charged monthly.

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    Answered by clearbluedigital on August 03, 2010 at 01:51 PM

    Thanks for your response.  I just have one more inquiry.  The free plan offers 100 free applications per month.  If we were to choose the Premium, does that also include 100 free (totalling 1100 apps for month) or is the 100 free already included in the 1000 so we are actually paying for 900 apps per month.  Please advise.

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    JotForm Founder

    Answered by aytekin on August 04, 2010 at 08:51 AM

    When you upgrade to Premium your limit will be increased to 1000, not to 1100.