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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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    How do I receive the files that customers upload?

    Asked by Javier  on November 21, 2014 at 07:04 PM

    Hello! I made a form with just one upload button. How can I receive the files that customers upload in the up-loader? Thank you. 

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    JotForm Support

    Answered by Charlie on November 21, 2014 at 07:49 PM


    You can do this by following the guide below.

    1. Add a "File Upload" field, click the "Setup & Embed" and choose "Email Alerts".

    2. Click the Notification to set it up properly or click "Add New Email" if you don't have an existing one.

    3. In the "Compose Email" window, you can add the {upload} form field or the field that refers to your "File Upload" element.

    4. I made a test submission with a test_file.txt uploaded.

    5. In my email notification that I received, you will then see the download link to the uploaded file.

    You can also receive the uploaded files directly to your Dropbox and/or directly to your server using FTP.

    I hope this helps. Let us know if you need further assistance on this.

    Thank you.