What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Shrunken fields not displaying properly on the form designer

    Asked by webdesignrus on November 22, 2014 at 02:25 AM

    I have been encountering bugs with Forms Designer. I have put notations on the attached screenshot which should be self- explanatory. I hope this helps but if you need a more detailed explanation please let me know.

    Thanks,

    Mel

    Page URL:
    http://www.jotform.com//?formID=43221075693857#

    Screenshot
    using form form designer monthly subscription subscription order
  • Profile Image
    JotForm Support

    Answered by EltonCris on November 22, 2014 at 12:53 PM

    Hi,

    Thanks for reporting this to us. I have now passed this to our developers so they can look at it and maybe find a better way to improve the shrunken fields layout on the form builder.

    To rectify this, open your form in the form builder and move the field that stays on a separate line to a new line. To do that, simply right click the field and click Move to a new line. This should correct it's display on the form designer. Hope this helps somehow.

    Here's an example:

    Thanks!

  • Profile Image
    JotForm Support

    Answered by EltonCris on November 22, 2014 at 12:58 PM

    Actually, upon looking at your form, I see no problems with the form designer. It is the following CSS code that's causing the big white space above and below that particular field. 

    #id_57 {

    margin: 107px;

    Removing this CSS code or decreasing the current margin value to 4px should fixed it.

    Thanks!