Facebook window is blank when I add Jotform to Facebook Page

  • wireless
    Asked on November 22, 2014 at 3:27 AM

    This step dose not work with me the page is plank

    3) Click to “Add Facebook Tab” button, and select your Facebook Page on popup.

    Jotform Thread 463001 Screenshot
  • Elton Support Team Lead
    Replied on November 22, 2014 at 1:12 PM

    Hi,

    That's probably happening because you're viewing it with Facebook page active. You should switch first to your main Facebook account before clicking "Add Facebook Tab" button. I would suggest to logout from your account first. Relogin but this time don't switch to your FB page yet. Go to the form builder and add your form to FB. You should see list of FB pages where you want to add your form.

    Example:

    Facebook window is blank when I add Jotform to Facebook Page Image 1 Screenshot 20

    If you have further questions, let us know.

    Thanks!