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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Allow multiple selection on subscription payments

    Asked by drjax on November 22, 2014 at 06:40 AM

    I need my subscription form to offer two options:

    1. Monthly

    2. Annually

    Monthly will involve 12 separate payments, while Annually will require only one payment.

    The paypal gateway offers only one radio button and I cannot put two paypal gateways on the same form.  So how do I do this?

    Also, when the user subscribes can I generate a user ID and password that goes to their email, along with a Thank You note?


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    JotForm Support

    Answered by EltonCris on November 22, 2014 at 02:36 PM

    Hi Jack,

    Monthly and Annually options are available on the subscription payment. You can create two different subscriptions with each different options.

    Example, for monthly with payments limit to 12. Meaning 12 separate payments monthly.

    You can add another subscription for annually with limit of 1 payment.

    Although you're right, it is not possible to allow multiple selection on subscriptions at this moment. The only solution for now is to create two different payment forms with each different subscription option, monthly or yearly.

    About your second question, I have move it to a separate thread as it doesn't seem to relate with your main question. We'll be on that thread anytime soon. https://www.jotform.com/answers/463114.