What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    My form on my website is disabled. How do I enable it?

    Asked by AlysciaC on November 22, 2014 at 11:12 AM

    My form on my website is disabled. How do I enable it?

    Page URL:
    http://alyscia.com/contact.html

    form disabled
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    JotForm Support

    Answered by abajan on November 22, 2014 at 07:19 PM

    From what I can tell, your jotform is not disabled. On my end it loads at the URL to which you referred just fine and I was able to submit it without any issues. Please check it again and see if you're still encountering the problem.

    Thanks

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    Answered by AlysciaC on November 23, 2014 at 09:30 AM

    Thank you for your response. I figured out how to fix it right after I sent the message. Can you please 0 out the forms. All forms sent were tests from me yesterday.

    Thanks a bunch!

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    JotForm Support

    Answered by abajan on November 23, 2014 at 10:28 AM

    Glad I could help. The used submissions have been reset to 0, as requested. However, unless there's some extraordinary situation, please note that we can only perform such a reset once in the lifetime of an account.

    Have a good day :)

  • Profile Image

    Answered by AlysciaC on November 23, 2014 at 10:29 AM

    Thank you! I completey understand. I was just going crazy sending multiple messages yesterday hoping it worked.

    Have a wonderful day!