My form on my website is disabled. How do I enable it?

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    AlysciaC
    Asked on November 22, 2014 at 11:12 AM

    My form on my website is disabled. How do I enable it?

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    abajan
    Answered on November 22, 2014 at 07:19 PM

    From what I can tell, your jotform is not disabled. On my end it loads at the URL to which you referred just fine and I was able to submit it without any issues. Please check it again and see if you're still encountering the problem.

    Thanks

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    AlysciaC
    Answered on November 23, 2014 at 09:30 AM

    Thank you for your response. I figured out how to fix it right after I sent the message. Can you please 0 out the forms. All forms sent were tests from me yesterday.

    Thanks a bunch!

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    abajan
    Answered on November 23, 2014 at 10:28 AM

    Glad I could help. The used submissions have been reset to 0, as requested. However, unless there's some extraordinary situation, please note that we can only perform such a reset once in the lifetime of an account.

    Have a good day :)

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    AlysciaC
    Answered on November 23, 2014 at 10:29 AM

    Thank you! I completey understand. I was just going crazy sending multiple messages yesterday hoping it worked.

    Have a wonderful day!