I could not add the Multi-language tool in my jotform

  • Geodesyxyz
    Asked on November 22, 2014 at 5:47 PM
    I still can not achieve making the form http://form.jotformeu.com/form/43075657362358 in Bulgarian and English using the multi-language tool.
  • Welvin Support Team Lead
    Replied on November 22, 2014 at 10:38 PM

    Hi,

    Here's how you can do that to your form: http://www.jotform.com/help/298-How-to-make-your-forms-multilingual. Did you try this? Did you see an error preventing you to add one to the form? If so, let us know the error message or take a screenshot of that and post it here.

    Thank you!

  • Geodesyxyz
    Replied on November 24, 2014 at 4:14 AM

    I tried this but was not satisfied from the results. I separated the form in two languages and in this way completed the task. Thanks!

  • Ashwin JotForm Support
    Replied on November 24, 2014 at 9:17 AM

    Hello Geodesyxyz,

    I am glad to know that you solved the issue by separating the form nut please let us know the issue you faced with the "Language" tool and we will take a look. Do you mean to say that you were not able to translate it fields label?

    We will wait for your response.

    Thank you!

  • Geodesyxyz
    Replied on November 26, 2014 at 1:53 PM

    Hello! I had no problems with translating, but I faced the following issue - If the original is in Bulgarian, the text should be in bulgarian also, the flag, too. This is the default language.

     

    Then, when I switch the flag into english, the form should use the english translation, which I gave to the form. In fact I could not accomplish the desired view of the form. Anyway, I don't intend to use further this tool as I think it does not work as expected.

     

    Thanks!

  • raul
    Replied on November 26, 2014 at 3:13 PM

    Please take a look at this cloned version of your form: http://form.jotformpro.com/form/43295441957969 I added some of the translations that are included in your original form.

    Please note that the labels and sub-labels of a form need to be always created in English and then translated to another language, even if the second language will be set as default.

    Please take a look at the form and let us know if it works for you, if it does, feel free to clone it to your account.

    Thank you.

  • Geodesyxyz
    Replied on December 3, 2014 at 1:45 PM

    Thank you! I think at first sight this was in general what I expected. Anyway, I will not modify the already done forms in BG and English. Thank you for doing this form!

  • Ben
    Replied on December 3, 2014 at 4:37 PM

    Hi,

    I am glad that you are satisfied with what my colleague Raul has made. This will also help with your other threads on the forum such as this one: http://www.jotform.com/answers/468910-How-to-translate-the-Clear-Form-button-text

    Do let us know if you have any further questions.

    Best Regards,
    Ben