What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    I could not add the Multi-language tool in my jotform

    Asked by Geodesyxyz on November 22, 2014 at 05:47 PM
    I still can not achieve making the form http://form.jotformeu.com/form/43075657362358 in Bulgarian and English using the multi-language tool.
    languages multilanguage translations translate bilingual bilingual jotform
  • Profile Image
    JotForm Support

    Answered by Welvin on November 22, 2014 at 10:38 PM

    Hi,

    Here's how you can do that to your form: http://www.jotform.com/help/298-How-to-make-your-forms-multilingual. Did you try this? Did you see an error preventing you to add one to the form? If so, let us know the error message or take a screenshot of that and post it here.

    Thank you!

  • Profile Image

    Answered by Geodesyxyz on November 24, 2014 at 04:14 AM

    I tried this but was not satisfied from the results. I separated the form in two languages and in this way completed the task. Thanks!

  • Profile Image
    JotForm Support

    Answered by ashwin_d on November 24, 2014 at 09:17 AM

    Hello Geodesyxyz,

    I am glad to know that you solved the issue by separating the form nut please let us know the issue you faced with the "Language" tool and we will take a look. Do you mean to say that you were not able to translate it fields label?

    We will wait for your response.

    Thank you!

  • Profile Image

    Answered by Geodesyxyz on November 26, 2014 at 01:53 PM

    Hello! I had no problems with translating, but I faced the following issue - If the original is in Bulgarian, the text should be in bulgarian also, the flag, too. This is the default language.

     

    Then, when I switch the flag into english, the form should use the english translation, which I gave to the form. In fact I could not accomplish the desired view of the form. Anyway, I don't intend to use further this tool as I think it does not work as expected.

     

    Thanks!

  • Profile Image

    Answered by raul on November 26, 2014 at 03:13 PM

    Please take a look at this cloned version of your form: http://form.jotformpro.com/form/43295441957969 I added some of the translations that are included in your original form.

    Please note that the labels and sub-labels of a form need to be always created in English and then translated to another language, even if the second language will be set as default.

    Please take a look at the form and let us know if it works for you, if it does, feel free to clone it to your account.

    Thank you.

  • Profile Image

    Answered by Geodesyxyz on December 03, 2014 at 01:45 PM

    Thank you! I think at first sight this was in general what I expected. Anyway, I will not modify the already done forms in BG and English. Thank you for doing this form!

  • Profile Image

    Answered by Ben on December 03, 2014 at 04:37 PM

    Hi,

    I am glad that you are satisfied with what my colleague Raul has made. This will also help with your other threads on the forum such as this one: http://www.jotform.com/answers/468910-How-to-translate-the-Clear-Form-button-text

    Do let us know if you have any further questions.

    Best Regards,
    Ben