Jotform plans inquiry

  • courtney486
    Asked on December 1, 2022 at 12:26 PM

    Hi,

    I just created a free Jotform account and would like to send out a survey. How many responses am I able to view with a free account and how man am I able to view with a paid account?


    Thanks,

  • Ross_J
    Replied on December 1, 2022 at 12:42 PM

    Hello courtney486,

    Thanks for reaching out to Jotform Support. To answer your inquiry, here are the benefits of Free plan:

    • 5 forms limit
    • 100 Monthly Submissions
    • 100 MB Available Space
    • 1,000 Form Views
    • 500 Total Submission Storage

    For Paid plans (Bronze, Silver, Gold & Enterprise), you may check out our pricing page for more information. If you are thinking of upgrading your account, this guide will show you how to do that. You may also check out this guide to Understanding Your Account Usage and Limits.

    Let us know if there’s anything else we can help you with.

  • courtney486
    Replied on December 1, 2022 at 12:43 PM

    Thanks, so is the 100 Monthly Submissions the response rate? I just want to be clear.

  • Myla JotForm Support
    Replied on December 1, 2022 at 12:56 PM

    Hello Courtney,

    Thank you for getting back to us. The 100 Monthly Submissions is the total number of submissions received, and this will be counted as soon as your users click on Submit on your forms and directed to the Thank you Page.

    Reach out again if you have any other questions.