What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Stopping SSL Submissions

    Asked by itamonte on November 23, 2014 at 07:14 PM

    I got an e-mail from you advising that my forms will be disabled next Tuesday. This after I followed a procedure from your support team I found on the forum which states that the following should be done:

    "Please open your form at www.jotform.com and click save button once to reset your form's secure submit.php to normal one."

    Do I have to do anything else to cancel out the "secure form" option.

     

    Thanks.

    Page URL:
    www.brazilmover.com

    JotForm ssl secure form https secure ssl form
  • Profile Image
    JotForm Support

    Answered by Jan on November 24, 2014 at 08:16 AM

    Hi,

    You need to make sure that "secure form" is unchecked on the embed wizard. You should also notice that the form url is using https://www or https://secure. Your webpage url should not be https as well.

    Please refer to this guide to know more about SSL submissions: http://www.jotform.com/help/63-How-can-I-receive-SSL-Submissions

    By the way, you created another thread for the same issue and it was answered by my colleague already. Please refer to this thread: http://www.jotform.com/answers/463562

    Thanks!