Stopping SSL Submissions

  • Profile Image
    itamonte
    Asked on November 23, 2014 at 07:14 PM

    I got an e-mail from you advising that my forms will be disabled next Tuesday. This after I followed a procedure from your support team I found on the forum which states that the following should be done:

    "Please open your form at www.jotform.com and click save button once to reset your form's secure submit.php to normal one."

    Do I have to do anything else to cancel out the "secure form" option.

     

    Thanks.

  • Profile Image
    Jan
    Answered on November 24, 2014 at 08:16 AM

    Hi,

    You need to make sure that "secure form" is unchecked on the embed wizard. You should also notice that the form url is using https://www or https://secure. Your webpage url should not be https as well.

    Please refer to this guide to know more about SSL submissions: http://www.jotform.com/help/63-How-can-I-receive-SSL-Submissions

    By the way, you created another thread for the same issue and it was answered by my colleague already. Please refer to this thread: http://www.jotform.com/answers/463562

    Thanks!