What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Appointment slots widget does not count correctly

    Asked by INSCREVAONLINE on November 24, 2014 at 08:09 AM

    Bom dia,

     

    Preciso de um formulário que conta submissão, como já usei algumas vezes, porém, não está mais funcionando.

     

    link do formulário V JOCIENF - INSCRIÇÃO DE MONITORES  http://form.jotformpro.com/form/43272775849974?

     

    o campo abre em branco

    Page URL:
    http://form.jotformpro.com/form/43272775849974?

    counter does not work appointment slots
  • Profile Image
    JotForm Support

    Answered by Charlie on November 24, 2014 at 10:27 AM

    Hi,

    I've cloned your form for testing purposes. The widget seems to work fine, can you re-add the widget again and add the API key.

     

    The problem might be there's a change in your API key or an update was made, please do re-add the widget and add again the API key. You can also find your API key in your Account settings, from there you can copy and paste the code to the widget.

     

     

    Also, please do clear your form's cache. I hope this helps. Let us know if you need more assistance on this.

    Thank you.