Why is Google Drive not authenticating?

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    nicolelmunoz
    Asked on November 24, 2014 at 02:07 PM

    I've tried all the plugins related to Google Drive, but my account won't get Authenticated. Please advise.

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    david
    Answered on November 24, 2014 at 03:17 PM

    Hi,

    I tested our Google Drive integration with a few different form and was able to successfully authenticate each time:

    Make sure you have pop-ups enabled and are not using any ad-block type of software when attempting this integration.  Also, logging in to your Google account prior to attempting the integration can help to streamline the process.

    You can also try accessing the integration straight from the form builder:

     

    If you are still unable to get your form connected with your Drive account, let us know and we will be happy to have another look.  However the integration appears to be working properly on our end.